Delta: You'll Love the Way We Fly...Without You

Going "airline" is this decade's "going postal."

I was close to "going airline" today at the Delta terminal in JFK Airport. Turns out the $500 airplane ticket I purchased on expedia.com was not for a "seat" on Delta flight 1823 from New York to Miami, but rather for a "reservation" for a chance at a seat. Turns out Delta overbooked my flight by an extra dozen passengers (and does so routinely for all their flights) without letting me know until I arrived at the gate...after I had checked my liquid-filled bag for a $15 fee. Turns out I lost the seat "lottery." Turns out Delta runs three flights a day from New York to Miami on the eve of spring break. Turns out Delta overbooked all its Miami flights. Turns out that your checked luggage can get on an overbooked flight...even when you can't. Turns out my luggage was in the company of another dozen or so bags that went on vacation without their owners. Turns out that when your luggage goes on vacation without you, you don't get your $15 back.

I was close to going postal...or rather, airline, on someone at Delta today. Instead, I wrote this post.